Sales and Marketing Full Time

Start your VA career, Private Medical Insurance + 1 dependant, 15 days leave, Monthly Dinner Breakfast. Join Us!
Go-Va provides clients based in Australia, U.S, U.K and New Zealand with offshore employees. We are a Managed Operations, not a BPO. You will work in the Go-Va office in Cebu and have direct contact with your Australian company on a daily basis who will train you in their policies and procedures. Go-Va management on site is there to support you and we provide you with many benefits. The most important is the team environment.
Main responsibilities

• Answer inbound sales calls and general inquiries, and log an accurate and detailed summary into the Collab Global CRM system.
• Clearly, identify the needs of the customer and provide instant response or log details into the CRM system
• Complete follow-up calls after initial Sales contact for leads, demonstrations, quotations, and log feedback into the CRM system
• Assist in the development of a content calendar to ensure a regular supply of relevant content.
• Collate and produce engaging content for Social Media platforms (Facebook, Twitter, LinkedIn), Blogs and Email marketing campaigns in alignment with the clients.

Engage with customers through timely and appropriate response to Social Media posts and inquiries in alignment with client’s SLAs.

• Assist in tracking engagement and outcomes for marketing campaigns, online activities, and mentions of the company Brand
• Keep informed of Australian Government Allied Health industry requirements and Competitor developments through ongoing research for use in marketing campaigns.

Skills – Required

• Previous experience in a similar marketing role ideally within Allied Health industry.
• Excellent written and oral communication skills in the English language, with strong customer focus
• Excellent understanding of Social Media marketing, platforms, and relevant tools
• Demonstrated experience in the use of social media to build community engagement.
• Ability to quickly learn new applications and build familiarity with client’s products and commonly used resources (Facebook, Twitter, LinkedIn, Microsoft Office Suite, Zoho CRM systems.
• High work standards with excellent attention to detail.
• Well organized and self-motivated, able to work autonomously and within a team

Skills – Highly desirable

• Tertiary qualifications in Communications, Marketing, Content Management or similar related discipline is desirable or relevant work experience in related field
• Previous experience working within the Physiotherapy or similar industry.
• Tools used
• Zoho CRM
• Microsoft Office
• Campaign Monitor
• Social Media platforms: Facebook, Twitter, LinkedIn